An order
Open OrgFlw → Profile → your order, or Support in the app. Attach a photo if something arrived wrong. The shop decides refunds and replacements.
Support
We reply to platform mail on weekdays.
The shop you ordered from handles flowers, gifts, delivery, refunds, and replacements. OrgFlw runs the app they use to take the order.
Your account
Export or delete from Profile → Your data. Details are on the Data Policy. If you cannot open the app, email us.
hello@orgflw.com — app access, privacy, or a listing question. Include the shop name and order number if you have them. This page does not take payments or store messages.